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I've had Office 365 since I bought my MAC. Suddenly Word won't allow me to open a blank document or use any features. Excel is still working fine. I am having the same issue on a 2020 Mac mini. It started this week after a macOS update to 10.15.6. I've uninstalled and reinstalled the mainstream, beta, and dev channels to no avail. Choose the right Microsoft 365 subscription for your Mac. Includes the latest AI-powered Office apps, 1 TB of cloud storage, and premium mobile features.
-->Original KB number: 2854787
Symptoms
When you view an email message in Microsoft Outlook, the message body is blank.
Cause
This problem may occur because of an incompatibility between the
Avgoutlook.Addin
add-in and Outlook.Resolution
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
To resolve this problem, follow these steps to disable the
Avgoutlook.Addin
add-in. If the problem is, we recommend that you contact the vendor of the add-in to ask about an updated version of the add-in.- Exit Microsoft Outlook if it is running.
- Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows.Windows 10, Windows 8.1 and, Windows 8: Press the Windows key+R to open a Run dialog box, type regedit in the Open box, and then press OK.In Windows 7 or Windows Vista: Select Start, type regedit in the Start Search box, and then press Enter.
- Locate and then select the following registry subkey, depending on the type of Office and Windows installations that you have.
- 32-bit Office plus 32-bit Windows
HKEY_LOCAL_MACHINESOFTWAREMicrosoftOfficeOutlookAddinsavgoutlook.Addin
- 64-bit Office plus 64-bit Windows
HKEY_LOCAL_MACHINESOFTWAREMicrosoftOfficeOutlookAddinsavgoutlook.Addin
- 32-bit Office plus 64-bit Windows
HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftOfficeOutlookAddinsavgoutlook.Addin
- Right-click the LoadBehavior value, and then select Modify.
- Change the Value Data value to 0, and then select OK.
- Start Microsoft Outlook.
Note
To re-enable this add-in in Outlook, change the
LoadBehavior
value to 3.More information
Microsoft For Mac
The Friendly Name of the
Avgoutlook.Addin
add-in is AVG Addin for MS Outlook.For AVG software download information, go to the following AVG website:
Note
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Saved Word document is blank when open and shows 0 bytes? This is a common and tricky Word related problem that many users may run into. Here are some troubleshooting methods that can help you recover a blank Word document. EaseUS Data Recovery Wizard can help you restore lost Word files with ease when the problematic Word document appears empty.
Check how to fix word document black error on your own:
Workable Solutions | Step-by-step Troubleshooting |
---|---|
Fix 1. Use Open and Repair Feature | Start Word > 'File' > 'Open' > Select blank word > 'Open and Repair'...Full steps |
Fix 2. Restore from Previous Version | Right-click blank word > 'Properties' > 'Previous Version'...Full steps |
Fix 3. Use File Recovery Software | Run EaseUS file recovery software > Scan device > Restore lost Word...Full steps |
'I was working on a Word document (about 5 pages of a report) for a long time yesterday and saved it several times. But this morning, when I tried to open the document, it just showed up blank and said zero Bytes. I AM IN HUGE TROUBLE. Does anyone have the same problem? Why is my saved Word document blank when I open it? How can I recover blank Word documents?'
Why Does Your Word Documents Say Zero Bytes
Microsoft saved Word document shows 0 bytes and appears blank when opened. There are two reasons for this problem.
- The document has been corrupted in some way. In this case, the content of your Word document is gone, and the file shows up as empty.
- The original file showing the normal size is missing due to unknown causes. And the problematic Word file appears as blank in zero bytes.
When you see a blank word, instead of wondering how this happened, the first thing that needs to do is finding a way to recover lost Word document. If your Word document opens blank because that you forgot to save it, the solution is different. Follow the link below to see the details.
How to Recover a Blank Word Document
On this page, we cover three possible solutions to help you recover saved Word document shows blank after saving when opened. The first two ways allow you to recover Word using the Open and Repair feature of Word or from the previous versions. The third option is taking a data recovery application that provides you the last chance to recover lost original Word file.
Microsoft Office For Mac Pro
- Word document blank when opened on Mac? Look here!
- Many users have complained about the same problem in the apple community - Word opens as a blank page on Mac. Once the problem develops, shutting down and restarting Word or computer does not fix the problem. If you also have this issue, try to restore the lost Word file on Mac to fix Word document blank when opened.
Microsoft Office For Mac Suddenly Blank Word
Fix 1. Open Word Document Blank Using Open and Repair Feature
1. Start Word.
2. On the File menu or theMicrosoft Office button, click 'Open'.
3. In the Open dialog box, click to select the blank Word file.
4. Click the down arrow on the Open button, and then click 'Open and Repair'.
This Microsoft Word built-in feature will then fix the problem of corruption that is detected within these documents.
Fix 2. Restore a Blank Word Document from Previous Versions
Some users have reported that this workaround is effective in bringing back blank or 0 bytes Word file. It is worth giving it a try. But note that, to restore a file from the previous versions, you need to enable the File History or restore points in advance; otherwise, this won't be available.
Microsoft Office For Mac Suddenly Blank Labels
1. Right-click the blank Word document, choose to 'Restore previous versions'.
2. In the list of previous recovery points, choose the latest one.
3. Click the 'Restore' button to recover it back.
Fix 3. Recover Lost Word Document with File Recovery Software
As described before, the saved Word document is blank when opened may result from other reasons instead of corruption, like a virus attack that will delete the original file and show you the document in question. Under this circumstance, you can try to use a file recovery program - EaseUS Data Recovery Wizard to restore the lost Word document. Download and install this program on your PC and follow the steps below to recover blank Word documents.
Step 1. Choose the Word file location.
Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.
Microsoft Office For Mac
Step 2. Scan all lost data.
The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.
Step 3. Select Word files and recover.
You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.